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Policies

Customer privacy is very important to us. We promise responsible handling of all sensitive and personal customer information. The following details our policy regarding the information we collect from our customers and its uses. By using this website you agree to the terms of this policy.

 

Copyright

All images, graphics, text and other content are protected by worldwide copyright and other proprietary laws and treaty provisions. You may not download (except where invited), reproduce, modify, publish, distribute, transmit, transfer, sell or modify any portion of this site without express written authorization from anthonytamstudio.com.

To place orders from our website we obtain billing, mailing and other information to better serve you as a customer. This information is required in order to shop from our website.

 

Security

This website takes every precaution to protect our customer and user information. We have appropriate security measures in place on the website and in our physical facilities to protect against the loss, misuse or alteration of any information that we have collected from you at our site.

We do not store credit card numbers from online transactions. Any access to our customer database, shipping, order transaction, customer service and billing is individually password protected and is limited to those employees who need to perform specific functions.

 

Terms and conditions

Your use of this Web site is governed by these terms and conditions. Please take a few minutes to review these terms and conditions. Your use of the website constitutes your agreement to follow these rules and to be bound by them. If you do not agree with any of these terms and conditions, do not use this website.

 

These Terms and Conditions May Change

anthonytamstudio.com reserves the right to update or modify these terms and conditions at any time without prior notice. Your use of the website following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed. For this reason, we encourage you to review these terms and conditions whenever you use this website.

 

Shipping

Our goal is to deliver your purchase as quickly as possible. All products are order-to-make and they will be shipped to you as soon as they become available. Please allow us a week or two to assemble our product, we want to deliver you the best quality of our product.

Any questions regarding your shipment may be e-mailed to customerservice@anthonytamstudio.com.


Return

All products may be sent back for exchange within 30 days of purchase. Upon return, your merchandise will be inspected. In certain circumstances, a usage or restocking fee of 15% may apply.

Please note: Custom orders may not be returned, special offers may not be returned or exchanged, and sale merchandise is Final sale and not returnable.

Shipping charges apply for all returns and exchanges.

 

Disclaimer

This site and all contents of this site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this site, that your use of this site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our site, and that Anthony Tam shall not be liable for any damages of any kind related to your use of this site.

 

Indemnification

You agree to defend, indemnify and hold anthonytamstudio.com harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the site.

 

International Checkout and Shipping

International Checkout will calculate your shipping charges based on the weight of your order. The order will be authorized and begin processing. Your order will then be shipped by United States Postal Service/ Please contact us if you want express shipping service.

Please note the customer is responsible for import duties and taxes incurred on any order additional to shipping charges. anthonytamstudio.com is not responsible or liable for shipping costs or damages during shipping. International orders are ALL FINAL SALE.